CHECKOUT FAQ

The uCig Team cares about the customers expierience. Here are some tips to help with the checkout process.

Redeeming Coupon Code

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You can apply coupon a code in the shopping cart section COUPON (marked red). Input a valid code and click ‘Apply coupon’.

Read & Agree to Terms & Conditions

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Before placing an order you must read and agree to our terms & conditions by clicking on ‘terms & conditions’ (marked red). Then tick the box and click ‘Place Order’.

Payment Method

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After clicking ‘PLACE ORDER’ in the checkout you will be redirected to our secure First Data payment processor. In the payment method section (marked red), you can choose your preferred payment method, including PAYPAL. 

Payment Method

On occasion payment is declined by your card issuer or when you change your mind. After clicking ‘CANCEL’ or ‘ go back to merchant’ , you will be greeted by this message: 

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In this situation, the easiest way is to click ‘PAY’ (marked red left bottom) and try again with a different payment method or a different bank card.

You can also click ‘MY ACCOUNT’ (marked red left bottom) or person icon (marked red top right) to go to your account page where you can pay, view or cancel your order.

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